TERMS & CONDITIONS – HUAWEI SHOP ONLINE PICKUP IN STORE
1. IntroductionThis “HUAWEI SHOP ONLINE PICKUP IN STORE” campaign ("Campaign") website, https://shop.huawei.com/my/o2o-sale.html (“Site”) is operated by Huawei Technologies (Malaysia) Sdn. Bhd. ("Huawei") for you to order and purchase Huawei Products (as defined in paragraph 1.6 below) from our Partners (as defined in paragraph 1.2 below).
Store name | Company Registration Number |
A & F MARKETING SDN.BHD. | 201001042604 |
ACCESS MOBILE MARKETING (M) SDN. BHD. | 200901040535 |
AGOH MARKETING (M) SDN. BHD. | 201301030014 |
AMG WORLD SDN. BHD. | 201401012551 |
AMIRAY CENTENRO ENTERPRISE | 201803386664 |
ASHITA COMMUNICATION SDN. BHD. | 199901016492 |
ASIA MOBILE CITY GROUP SDN. BHD. | 201401003197 |
ASTINO TELESHOP | 200303138305 |
AVENUE MOBILE | 200903146364 |
AVIVA NETWORK SDN. BHD. | 201801031708 |
AIDEA.COM TECHNOLOGY | 200303151163 |
B CONNECT ENTERPRISE | 201701017152 |
BK COMMUNICATION SDN. BHD. | 201201012078 |
C TWO GADGET SDN. BHD. | 201301017566 |
CG COMPUTERS SDN. BHD. | 199601016920 |
CHEAN & YONG SDN. BHD. | 200901013547 |
CITY TELESHOP (M) SDN. BHD. | 201401046673 |
CR TECHNOLOGY | 201103042390 |
DAILY GAIN TELESHOP SDN. BHD. | 200101026589 |
DATA PLUS MARKETING SDN. BHD. | 201201002127 |
DIRECTD RETAIL & WHOLESALE SDN. BHD. | 201301004348 |
DK ACCESS MOBILE | 201203184729 |
EAST COAST TELE CENTRE | 201003156980 |
EXCELLENT MOBILE TELECOMMUNICATION | 201203296781 |
EXPERT PHONE DISTRIBUTION SDN. BHD. | 201401045485 |
F & G ORIGINAL MARKETING SDN. BHD. | 201301017512 |
FANTASY KK TRADING | 200403079886 |
FIRST ONE MOBILE | 200703209067 |
FOC DIGITAL CENTRE (AS) SDN. BHD. | 201201036630 |
FORTUNE MOBILE SDN. BHD. | 201501010425 |
FOTOCHARLIE SDN. BHD. | 198901009671 |
FS INFINITY GROUP SDN. BHD. | 201501032942 |
FUTURE MOBILE SDN. BHD. | 200901026208 |
G CONNECTION POINT SDN. BHD. | 201601036244 |
GADGET FUSION SDN BHD | 200101010193 |
GENESIS MOBILE | 200501037111 |
GOLDEN ADM ENTERPRISE | 201703006474 |
GX ALLIANCE SDN. BHD. | 200801035873 |
H & T DISTRIBUTION SDN. BHD. | 201501011283 |
HANDPHONE WORLD IT MALL | 201603147373 |
HERTO MOBILES CENTRE | 201703261502 |
HITZ MOBILE ENTERPRISE | 201401047324 |
HS TELESHOP | 200703074038 |
HUA WEI ELITE STORE SDN. BHD. | 201801028097 |
I RETAILER | 201701002350 |
I WORLD PREMIER SDN. BHD. | 201701021876 |
IG MOBILE CENTRE | 200303079625 |
INFINITE CONCEPT MOBILE SDN.BHD | 201401032991 |
IPE TELECOMMUNICATION SDN. BHD. | 201401019550 |
JUST IT TECHNOLOGY | 201003185779 |
K W DIGITAL COMMUNICATION | 201303180270 |
KEDAI KOMUNIKASI MESRA | R31530/00 |
KIM POH SDN. BHD. | 201701045333 |
KK SPEED PHONE | 200903270257 |
KK TWO COMMUNICATION | 201403191653 |
KT TELECOMMUNICATION | 200803131365 |
LABUAN DIGITAL HOUSE | 201403094616 |
MAX WELL TELETECH | 201003128950 |
MEADOW IT DISTRIBUTION SDN. BHD. | 200701041408 |
MENG JU TELECOMMUNICATION | 200903206467 |
MLAB COMMUNICATION SDN. BHD. | 201501023728 |
MNS COMMUNICATION ENTERPRISE | 201503178533 |
MOBILE HITS COMMUNICATION CENTRE | 200203130320 |
MOBILE TO GO SND BHD | 201701007973 |
MPS TELECOMMUNICATION SDN. BHD. | 201801020399 |
MS GADGETS SDN. BHD. | 201201024177 |
MUCH MORE ADVANCE | 201303140214 |
MULTITECH SALES & SERVICES | 201701019247 |
NAKANO NORTHERN TRADING | 200503000222 |
NTG INTERNATIONAL SDN.BHD | 201701015226 |
NW COMMUNICATION SDN. BHD. | 201401038296 |
ONE TOUCH CONNECTION | 200003023240 |
OSCAR COLOR LAB & TELECOMMUNICATION SDN BHD | 523847-W |
Perstar Service (M) Sdn Bhd | 201601032367 |
PHONE AVENUE ENTERPRISE | 200803218173 |
PLANET COMMS MOBILE (SEREMBAN) SDN. BHD. | 201101043863 |
POLYCALL SDN. BHD. | 200601004764 |
PREPAID TECHNOLOGIES SDN. BHD. | 200301014084 |
PRO-ACTIVE ICT SDN. BHD. | 200901037929 |
RIX MOBILE | 200903281110 |
S CLASS MOBILE SDN. BHD. | 201601041030 |
S&G TELECENTRE SDN. BHD. | 201601040711 |
SATU GADGET SDN. BHD. | 201801030982 |
SCT DISTRIBUTION SDN. BHD. | 201501000198 |
SEVEN GADGET ENTERPRISE | 201503218345 |
SEVEN MOBILE SDN. BHD. | 201401035130 |
SH TELECOMMUNICATION PLT | 201304000851 |
SHINING TELECOMMUNICATION SDN. BHD. | 200201016789 |
SIN PING JIA MOBILE SDN. BHD. | 201301029394 |
SINCERELEE TELECOMMUNICATION | 201203148519 |
SK TELESHOP | 201103187872 |
SKYTREK MARKETING SDN. BHD. | 201101018879 |
SMART TELENIC ENTERPRISE | 201303148672 |
SNS NETWORK (M) SDN. BHD. | 200001009450 |
SOPEN MOBILE SDN. BHD. | 201701047306 |
SPACE ACE ELITE SDN. BHD. | 201501001198 |
STARFONE COMMUNICATIONS | 200003091537 |
TAKACOM CELLULAR SDN. BHD. | 200701009615 |
TALK POINT NETWORK SDN. BHD. | 201401013281 |
TENGGARA TELECENTRA TRADING | 201401034650 |
THE HELLO STATION (M) SDN. BHD. | 199601006783 |
THIRTY ONE MOBILE HUB SDN. BHD. | 201701013395 |
THREE COM DIGITAL SDN. BHD. | 201301001648 |
THREE MOBILE COMMUNICATION | 200403101273 |
THUNDER MATCH TECHNOLOGY SDN. BHD. | 200101005756 |
TRUE MOBILE M SDN. BHD. | 201801037667 |
TWG COMMUNICATION SDN. BHD. | 201101038279 |
U & ME UNIVERSE MOBILE CENTRE | 201503128770 |
U TECH MOBILE | 200703005226 |
ULTIMATE COMMUNICATIONS CENTRE | 200503118616 |
UNIQUE PHONE COMMUNICATION SDN. BHD. | 201201011750 |
URBAN REPUBLIC SDN. BHD. | 201301018474 |
VISIONCOM SALES &SERVICE | 199403021571 |
VK MOBILE SDN. BHD. | 201301036377 |
WEE PING TRADING | 201403307553 |
XIMPLE MOBILE NETWORK (M) SDN. BHD. | 201901026971 |
Y E TELECOMMUNICATION | 200403034918 |
YH MEGA ENTERPRISE | 201003106751 |
YS DIGITAL CENTRE | 201901041752 |
ZITRABYTE SDN. BHD. | 201701031507 |
1.3 The terms and conditions stated herein, Terms of purchase with Partner as stated below, Huawei’s Privacy Policy ( https://shop.huawei.com/my/cmsContent?key=web_cms_privacy) and terms of use of Huawei Official Online store (https://shop.huawei.com/my) will be construed as the
terms and conditions of this Campaign (collectively as “Terms and Conditions”) on which Huawei offers Customer (as defined in paragraph 4.1 below) access to and use of the Site for the purposes of this Campaign.
1.4 The Partners are solely responsible for the Huawei Products sold to Customer and Customer shall have no other cause of action or claim against Huawei under this Site or in connection with the order, purchase or transaction through this Site. Please contact the Partner selected directly if you have any question relating to the Huawei Products ordered or purchased on this Site. Please read the Terms of purchase with Partner below for more information.
1.5 Customer agrees to comply with all the Terms and Conditions when accessing or using this Site.
1.6 Products available for order from the Partners on the Site during the Campaign Period (as defined in Clause 3 below) are as follows (“Huawei Product(s)”):
Product Type | Product Name | Free Gifts |
PC | HUAWEI MateBook 14 R5 | HUAWEI CD60 Backpack + HUAWEI CD20 Mouse |
PC | HUAWEI MateBook 14 R7 | HUAWEI CD60 Backpack + HUAWEI CD20 Mouse |
Tablet | HUAWEI MatePad T10S | MatePad T10S flip cover |
Accessory | HUAWEI FreeBuds Pro | |
Smartphones | HUAWEI P40 | HUAWEI P40 Wireless charging case |
Smartphones | HUAWEI P40 Pro | HUAWEI SuperCharge Wireless Charger Stand |
Smartphones | HUAWEI nova 7i | - |
Smartphones | HUAWEI nova 7 5G | - |
Smartphones | HUAWEI nova 7 SE | - |
Smartphones | HUAWEI Y5P | - |
Smartphones | HUAWEI Y6P | - |
Smartphones | HUAWEI Y9 Prime 2019 | - |
Smartphones | HUAWEI Y9S | - |
Tablets | HUAWEI MatePad T | - |
Tablets | HUAWEI MediaPad M5 LITE | - |
Tablets | HUAWEI MediaPad M6 | - |
Tablets | HUAWEI MatePad Wifi | HUAWEI MatePad Bluetooth Keyboard |
Tablets | HUAWEI MatePad PRO | - |
PC | HUAWEI MateBook D 15 R7 (8GB RAM + 512 GB SSD) | HUAWEI Mouse + HUAWEI Backpack |
PC | HUAWEI MateBook D 15 R5 (8GB RAM + 256GB SSD+ 1TB HDD) | HUAWEI Mouse + HUAWEI Backpack |
PC | HUAWEI MateBook D 14 R7 | HUAWEI Mouse + HUAWEI Backpack |
Watches | HUAWEI Watch Fit | - |
Watches | HUAWEI Watch GT 2e | - |
Accessory | HUAWEI FreeBuds 3i | - |
1.7 Customer who purchase a Huawei Product from Partner on the Site is entitled to receive free gifts as set out paragraph 1.6 above.
1.8 All products and free gifts are made available on a first-come-first-served basis while stocks last.
- Campaign Mechanism
To order a Huawei Product from Partner on the Site, you will have to complete the steps as follows:
Step 1: Visit Product Page at https://shop.huawei.com/my/o2o-sale.html
Step 2: Choose your Product
Step 3: Choose your City and State
Step 4: Choose an offline store of Partner
Step 5: Agree to Terms and Conditions (Activity Rules)
Step 6: Fill up your User Information
Step 7: Select Payment method to pay the amount displayed on the payment page
Step 9: Screenshot and save the online Order details or the Payment Confirmed email
Step 10:Confirm with Partner’s arrangement for collection
Step 11: Collect from Partner.
- Duration
This Campaign will run from 20th March 2020, 00:00:00 (GMT+8) to 31st December 2021, 23:59:59 (GMT+8) ("Campaign Period"). HUAWEI reserves the right to shorten, extend or cancel the Campaign Period without prior notice to any Customer.
- Eligibility
4.1 This Campaign is open to all registered users of Huawei Online Official Store, at the website https://shop.huawei.com/my/ (“Huawei Store”) who are residents in Malaysia with a valid MyKad or Passport and is 18 years old and above as of 20th March 2020 (“Customer(s)”).
- Payment
Customer acknowledges, understands and agrees that all orders, purchases and transactions on this Site are between Customer and Partner. Any payment paid by Customer for the order or purchase of Huawei Product from the Site are collected on behalf of the Partner. Any payment made to the Partner for Huawei Product on the Site will not be refunded by Huawei. If Customer requires any clarification, assistance or refund regarding payment made or Huawei Products ordered from the Site, he/she shall contact the Partner directly at the contact details displayed at the Partners’ page at https://shop.huawei.com/my/o2o-sale.html .
- Collection
6.1 Upon successful payment by Customer for the Huawei Product ordered, the Customer can contact the selected Partner for collection arrangement of the Huawei Product. Customer may thereafter proceed to collect/accept the delivery by Partner of the ordered Huawei Products as arranged with Partner.
6.2 Customer must collect/accept delivery from Partner selected of the ordered Huawei Products within seven (7) days from the date of Payment Confirmation as sent to Customer.
6.3 In the event that Customer fails to collect or make full payment the ordered Huawei Products from the Partner within seven (7) days as required in paragraph 6.2 above, the order shall be deemed as cancelled and any payment paid by Customer to the Site will be forfeited by Partner.
6.4 During collection/acceptance of delivery of the ordered Huawei Products from Partner, Customer shall, at the request of the Partner’s representative, log in to Customer’s registered account with Huawei Online Official Store (https://shop.huawei.com/my/) to verify the order of Huawei Products
- Customer's Covenants
7.1 Customer will not use this Site:
- to submit fraudulent order, false, inaccurate, misleading, defamatory, or libellous information;
- to transfer Customer's purchase to another party;
- to distribute viruses or any other technologies that may harm the website, or the interests or property of other users;
- to export the Huawei Product purchased except in compliance with the export control laws of relevant jurisdictions and in accordance with posted rules and restrictions;
- in the event HUAWEI suspects or discovers that the Customer is abusing this Campaign and/or HUAWEI in any of the ways mentioned above or otherwise, HUAWEI may, at our sole discretion, take necessary steps to prevent and mitigate such abuse such as limiting, suspending, or terminating the Customer's user account(s) and access to this Site, delaying or removing hosted content, removing any special status associated with Customer account(s), reducing or eliminating any discounts, and taking technical and/or legal steps to prevent Customer from using this Site.
- Limitation of Liability
8.2 To the extent permitted by applicable law, HUAWEI excludes all express or implied warranties, terms and conditions including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
8.3 Customer shall assume full responsibility in case of any accident, damage or claim resulting from participating in this Campaign.
8.4 Customer shall be deemed to have performed a legally binding contract upon his/her submission of order and there shall not be any refund or costs whatsoever arising from his/her violation of the minimum age stated herein.
8.5 All personal costs and/or any other costs, fees and/or related expenses arising out of the collection and purchase of the ordered Huawei Products are the Customer's sole responsibility.
8.6 Huawei shall not be liable or responsible for any breach of conditions, representations or warranties by the Partner, seller(s), manufacturer(s), distributor(s) or any entity or person involved in any transaction relating to the Huawei Product on this Site and hereby expressly disclaim all responsibilities/ liabilities to this effect.
8.7 Huawei shall not mediate or resolve any dispute or disagreement between/amongst Customer and Partner, seller(s) or manufacturer(s), distributor(s) or any entity or person involved in any transaction relating to the Huawei Product on this Site.
- Indemnity
Customer will fully indemnify and hold HUAWEI (and our affiliates, and our and their respective officers, directors, employees, agents) harmless from any claim or demand, including reasonable legal fees, made by himself/herself or any third party due to or arising out of his/her breach of these terms and conditions, improper use of the Site or breach of any law or the rights of a third party.
- Privacy
10.1 By providing Customer's personal data, Customer confirms that he/she has read, understood and agreed that his/her personal data will be recorded, stored or otherwise processed in accordance to the Huawei’s Privacy Policy stated on https://shop.huawei.com/my/cmsContent?key=web_cms_privacy.
10.2 Customer hereby agrees and provides consent to Huawei and the Partner selected on the processing, transfer, disclosure and use of his/her personal data for the purposes of completing his/her order, purchase and transaction on this Site in line with the Personal Data Protection laws and regulations, to the extent that any personal data provided shall only be processed, transferred, disclosed and be used by Huawei and selected Partner for lawful purpose directly related to the order, purchase and transaction on this Site.
10.3 Customer further agrees and provides consent to Huawei and/or the Partner selected and/or any agents and/or any third party service providers to contact him/her by telephone, email or such other method in connection with the order, purchase and transaction on this Site.
- General
Huawei is only a facilitator of the Site and is not a party to or controls in any manner, any transaction(s) on the Site. Accordingly, the contract of sale of Huawei Products through the Site shall be strictly between Customer and the Partner on the Site.
11.2 The Site and contents thereof are provided for your convenience only. Although Huawei has attempted to provide accurate information on the Site, it assumes no obligation or responsibility regarding the accuracy of the information whatsoever. Huawei may change the contents available on the Site or the Huawei Products mentioned at any time without notice.
11.3 All emails and documents sent by Huawei to Customer for this Campaign shall be deemed to be sent by/on behalf of the Partner.
11.4 In the event that Customer has provided false or mistaken identity or information to Customer in this Campaign, Huawei shall have the right to revoke the Customer’s eligibility for this Campaign.
11.5 Byparticipating in the Campaign, Customers agree to be bound by this Terms and Conditions and Huawei’s decisions are final and binding. No correspondence or appeals will be entertained. Huawei reserves the right to the final and ultimate interpretation of this Campaign.
11.6 Huawei assumes no responsibility for late entries due to any reasons including, but not limited to, network transmission failure.
11.7 Huawei shall not be responsible for any losses or damages directly or indirectly incurred by any party including the Customer in connection or arising from acts or omissions or in any way related to this Campaign.
11.8 The Customer agrees to discharge and release Huawei from any liabilities and claims (including from breach of contract, tort, negligence or any other cause of actions at law or equity) arising out of or in any way connected to this Campaign or to the Customer’s participation in the Campaign.
11.9 The Customer further agrees to discharge and release any third party which is related to and connected with this Campaign from any liabilities and claims (including from breach of contract, tort, negligence or any other cause of actions at law or equity) arising out of or in any way connected to this Campaign or to the Customer’s entry in the Campaign.
11.10 By entering into this Campaign, the Customer agrees to indemnify and hold Huawei and the Huawei Group of Companies, their officers, directors, shareholders, predecessors, successors in title, employees, agents and representatives harmless from any claims, losses, damages, liability, claims or expenses (including any legal fees), suffered or incurred by Huawei due to or in any way arising from this Campaign.
11.11 If Customers are discovered to be using or have used improper means to participate in this Campaign, Huawei reserves the right to cancel the eligibility without notice including without hesitation, the commencement of legal proceedings under the full extent of the applicable laws.
11.12 This Campaign and the Terms and Conditions herein shall be governed by the laws of Malaysia.
11.13 All Customers are required to fill in their shipping address in order to complete the order/purchase.
11.14 To confirm order(s), customers must make FULL payment of the deposit within 2 Hours. Order(s) without FULL payment of deposit made shall be cancelled automatically after 2 hours.
11.15 Products colour may vary from the illustrated photo(s), depending on the computer/devices screen resolutions.
11.16 No cash alternative to any free gift in this Campaign will be offered. The free gifts are not transferable and/or exchangeable, including colour options. Free gifts are subject to availability and we reserve the right to substitute any free gift with another of equivalent value without giving notice.
11.17 All free gifts in this Campaign are not covered by warranty.
11.18 All free gifts in this Campaign are available on a first-come-first-served basis while stocks last.